Refund policy

Refunds and Exchange: We prioritize customer satisfaction and offer exchanges for items that don't meet expectations.

Thorough Inspection at Delivery: Check the item before the courier leaves; you can pay for shipping and not accept the package if there are any issues.

Exchange Period: You have 14 days from delivery to request an exchange.

Exchange Process: Contact customer service with order details and reason for exchange. Follow their instructions for packaging and returning the item.

Delivery Time for Exchange Items: We aim to deliver the new item within 3-5 business days, depending on location.